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Partify Docs
Documentation/Order Management

Order Management

Complete order lifecycle management with advanced filtering, status tracking, customer communication, and automated fulfillment workflows for your store.

🖼️ Image Placeholder

Image: Screenshot of the main Order Management page showing the order list with advanced filtering options, search functionality, status indicators (Processing, Shipped, Delivered), customer information, and action buttons for order management.

Order Management Features

  • • Order listing with advanced filters and search
  • • Complete order lifecycle management
  • • Real-time status updates and tracking
  • • Customer information and communication
  • • Payment status monitoring
  • • Shipping integration and tracking
  • • Search by order number, customer, date, or amount
  • • Bulk order operations and status updates
  • • Mobile-responsive design with swipe navigation
  • • Order details with line items and history
  • • Automated workflow integration
  • • Export capabilities for reporting
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Video: Demonstration of processing an order from start to finish - finding a new order, viewing customer details, updating status from 'Processing' to 'Shipped', adding tracking information, and sending customer notifications.

Order Status Management
Track orders through their complete lifecycle

Available Statuses

Pending

Awaiting payment or confirmation

Processing

Order confirmed, preparing for shipment

Shipped

Package in transit

Delivered

Successfully completed

Cancelled

Order cancelled

Quick Actions

  • • Update status with one click
  • • Add tracking numbers automatically
  • • Send status update emails to customers
  • • Generate shipping labels
  • • Process refunds if needed
  • • Add internal notes for your team
Order Processing Workflow
Streamlined process from order placement to delivery
1

Order Received

Customer places order and payment is processed

  • • Automatic inventory reservation
  • • Customer confirmation email
  • • Admin notification
2

Order Processing

Review and prepare order for fulfillment

  • • Verify stock availability
  • • Print picking lists
  • • Quality checks
3

Fulfillment

Pack and ship the order

  • • Generate shipping labels
  • • Update tracking information
  • • Send shipping notification
Shipping Integration
Automated shipping with major South African couriers

Supported Couriers

  • The Courier Guy
  • Fastway Couriers
  • PostNet
  • South African Post Office

Features

  • Real-time shipping rates
  • Automatic label generation
  • Tracking integration
  • Delivery notifications